Software bug: Recover from file does not work

elcjay's Avatar


06 May, 2013 09:03 PM

I can not use my backup to recover my work --app just hangs. This needs some attention -- Please help I have lost aloof my work


  1. Support Staff 1 Posted by emolina on 07 May, 2013 03:13 AM

    emolina's Avatar

    How big is the backup file? have you tried re-starting the iPad?

    Feel free to email me at emolina at bitolithic dot com.

  2. 2 Posted by elcjay on 07 May, 2013 03:51 AM

    elcjay's Avatar

    I am using a first generation iPad and have iOS5 -- Yes, I have tried restarting the iPad. I will try to forward my backup file. I think this may be a problem with iPads using iOS 5 -- unfortunately a 1st generation iPad can not upgrade to iOS 6.


    From: [email blocked]
    To: [email blocked]
    Date: Mon, 6 May 2013 23:13:05 -0400
    Subject: Re: Software bug: Recover from file does not work [Problems #341]

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